The following email address for all communication relating to your tenancy:
pm@lowrey.co
This will be the fastest and most reliable way to reach us for rent or finance enquiries, questions about your lease, and any general tenancy matters.
Maintenance Requests
For any non-urgent maintenance issues, please notify us in writing by email to this email address. Be sure to include:
– Your property address
– A clear description of the issue
– Photos if possible (to help us assess and allocate the right tradesperson)
This ensures we can act quickly and efficiently.
Emergency & After-Hours Repairs
If you experience an urgent repair outside of office hours (e.g. burst water pipe, power outage, broken hot water system, etc.), please contact our approved tradespeople directly:
– Plumbing: Stuart Plumbing – 0413 271 373 or Millar – 0421 864 505
– Electrical: Power On 24 Electrical Services 0413 016 673
– General Repairs: Cbits – 0420 372 854
If you do need to arrange urgent repairs after hours, please also email us the next business day so we can update our records.
Please note: If a repair is not considered an emergency and you arrange it directly without prior approval, the cost will not be covered by the property owner. In these cases, you will be personally responsible for payment of the invoice. To avoid this, always report non-urgent issues to our office first so we can obtain the owner’s approval and engage the appropriate tradesperson on your behalf.
Our Commitment to You
At Lowrey Estate Agents, we are committed to ensuring you feel supported and respected as a tenant. By centralising communication through this email, we can respond faster, track requests more effectively, and ensure your tenancy runs smoothly.
Thank you for your cooperation-we appreciate your help in keeping this process clear and efficient.
